Q: When is the residential college registration date?
A: Students are required to register according to the information provided via Siswamail.
Q: What documents are required for registration/check-in?
A: Please bring:
- Offer Letter
- Accommodation Check-In information/document
- One (1) passport-sized photo
Q: How can students get information about UM-WOW?
A: Kindly refer to the official Student Affairs Department website and the official UM-WOW Instagram account for updates.
Q: When should I arrive in Malaysia?
A: Students are advised to arrive a few days before UM-WOW, ideally between 1–3 March, to allow sufficient time for immigration clearance, accommodation check-in, and administrative preparation.
Q: What happens at the airport upon arrival?
A: At Immigration, you may be required to present:
- Passport
- Visa Approval Letter (eVAL)
- Offer Letter (if requested)
Q: What is the Pre-Arrival Briefing?
A: The Pre-Arrival Briefing is an official online session (via Zoom) that provides important information for international students on immigration procedures, student pass endorsement, UM-WOW, campus life, and student support services. Attendance is strongly encouraged.
Q: Is on-campus accommodation available?
A: On-campus residential colleges are available, but spaces are limited. Placement is prioritised for undergraduate students. Students may arrange off-campus accommodation independently through housing agents. Any agreement made with external parties is strictly between the student and the respective agent.
Q: What is UM-WOW/Orientation Week?
A: UM-WOW (Orientation Week) is designed to support students’ academic and social integration into the university. The programme includes official briefings, faculty engagement sessions, campus familiarisation, cultural immersion activities, and student support services.
Q: Are airport pickup services available?
A: Airport pickup services at KLIA Terminal 1 and KLIA Terminal 2 will be provided for new students who require transfer to Universiti Malaya Central and KL Sentral.
Q: What clothing should students wear during UM-WOW?
A: Students are advised to wear smart casual attire and sportswear. Students are also encouraged to bring traditional attire for designated activities.